There are aftermarket sales Watch Dan Jingdong response new products

recently, CCTV weekly quality report reported that consumers reflect Jingdong mall suspected of refurbished iPhone mobile phone sales event, causing concern. Jingdong announced in the final survey results, said the sale of products three yards in one, absolutely authentic.

this matter is not cool, JINGWAH Times reported that the customer Xia lady bought a $5899 worth of Longines watches in the Jingdong store, open the package was found to be printed with the revised documents.

Ms. Xia said

, she was in the mall in May 26th Jingdong shop under the single purchase of this Longines watch, after receiving the goods in May 29th was actually found in the watch packaging information. Ms. Xia provides Guangzhou watch aftermarket single show, the purchase time is April 1st, Jingdong acceptance time is April 2nd. "Fault description" is "when the label is torn off, and the table is worn", "note" is "new / repair / return". Another one into the library to prove that the movement number (after the change) is 38539868, the number and the arrival of the watch movement number.

yesterday, Jingdong staff responded that the sale of this table is determined by the verification of new products. After investigation, the customer purchase department of watches, another customer post purchase was based on the "seven days no reason to return back to the Jingdong according to the process the table returned by the supplier, supplier inspection certificate table watchband no wear, no maintenance records, is a new watch to confirm. Supplier has also issued a new certificate".

"customer service receiving" in writing "to label torn, and wear" before customers in return submitted application provides the reason for the return, but after inspection found that watchband wear, the watch is a new watch. Warehousing certificate is identified in the watch is a new product, confirmed that the internal work documents can be re stored.

Jingdong staff said that the two internal workflow single employee negligence due to stay in the packaging of goods, to the customer misunderstanding, confusion and bad feelings, for which I apologize. At present, they are actively communicate with customers, for understanding. At the same time, Jingdong will be satisfied with the principle of customer satisfaction, to be given a certain amount of return compensation. Specific content is still in consultation between the two sides.

in accordance with yesterday’s stock price, the market capitalization of more than $50 billion Jingdong, has become the BAT after the big three China’s top fourth Internet Co. This also means that there will be more consumers will examine the Jingdong service system, we will continue to focus on.

Ms. Xia bought the table and return receipt

recently, CCTV weekly quality report reported that consumers reflect Jingdong mall suspected of refurbished iPhone mobile phone sales event, causing concern. Jingdong announced in the final survey results, said the sale of products three yards in one, absolutely authentic.

this matter is not cool, JINGWAH Times reported that the customer Xia lady bought a $5899 worth of Longines watches in the Jingdong store, open the package was found to be printed with the revised documents.

Ms. Xia said

, she was in the mall in May 26th Jingdong shop under the single purchase of this Longines watch, after receiving the goods in May 29th was actually found in the watch packaging information. Ms. Xia provides Guangzhou watch aftermarket single show, the purchase time is April 1st, Jingdong acceptance time is April 2nd. "Fault description" is "when the label is torn off, and the table is worn", "note" is "new / repair / return". Another one into the library to prove that the movement number (after the change) is 38539868, the number and the arrival of the watch movement number.

yesterday, Jingdong staff responded that the sale of this table is determined by the verification of new products. After investigation, the customer purchase department of watches, another customer post purchase was based on the "seven days no reason to return back to the Jingdong according to the process the table returned by the supplier, supplier inspection certificate table watchband no wear, no maintenance records, is a new watch to confirm. Supplier has also issued a new certificate".

"customer service receiving" in writing "to label torn, and wear" before customers in return submitted application provides the reason for the return, but after inspection found that watchband wear, the watch is a new watch. Warehousing certificate is identified in the watch is a new product, confirmed that the internal work documents can be re stored.

Jingdong staff said that the two internal workflow single employee negligence due to stay in the packaging of goods, to the customer misunderstanding, confusion and bad feelings, for which I apologize. At present, they are actively communicate with customers, for understanding. At the same time, Jingdong will be satisfied with the principle of customer satisfaction, to be given a certain amount of return compensation. Specific content is still in consultation between the two sides.

in accordance with yesterday’s stock price, the market capitalization of more than $50 billion Jingdong, has become the BAT after the big three China’s top fourth Internet Co. This also means that there will be more consumers will examine the Jingdong service system, we will continue to focus on.

Ms. Xia bought the table and return receipt

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